We provide excellent communication throughout the entire purchasing process and we will deliver your stone as quickly and hassle free as possible! And in the rare event that there is a hiccup then we are always contactable by phone or email and we will have our professional team resolve the issue as promptly as possible.
We have a whopping 100 plus testimonials from customers that have purchased one or more items from us, these are real customers and not ones that have been made up like you see on other sites, we ask all our customers to submit a testimonial after they have purchased from us, many even share images of their stones by using our comment upload system!
Below you can review our hundreds of testimonials we have collected over the past 3 years, it’s worth noting that we had many more testimonials collected on our previous website design but became too bulky so here is the past 3 years only.
Jeff Woods & Nicky Lock
We have finally had the grass laid at the front of, “5 OTTER’S HOLT” and would like to thank you for all your help with the design and ordering. It looks so good and we are receiving lots of positive feedback. Our only regret, not being able to visualise the size of the grassed area before we ordered, is that we could have had a larger stone.
Once again many thanks for all your help.
From two very satisfied customers.
Jeff Woods & Nicky Lock.
The Parrott Family
Just wanted to let you know that the stone arrived today safe and sound and it is beautiful. It is even better than we had hoped and it will be taking pride of place in our garden. The only sad part is that the person who would have appreciated the skill and craftmanship the most is not here to see it but it stands as a fitting tribute to a special person. Thanks again for all your patience and for creating something so beautiful that we will always treasure.
The Parrott family.
Thank you so much for the garden memorial that you designed and made for us. It has taken pride of place in our garden and the whole family now has closure on the death of their beloved pet.
I cannot recommend this company strongly enough to anyone wanting a memorial plaque! Their patience is astounding and the quality of the finished product went far beyond my hopes. A fitting stone for an amazing pet.
Regards and best wishes for the future,
Lesley Whayman & Annette de la Nougerede
Just wanted to say that our stone that we picked up from you today ‘Dorothy’s garden’ is beautiful thank you. Here is a picture of it in place in the garden we are making in memory of our dear mum.
Thank you so much for doing this in a tight timescale too.
Lesley Whayman & Annette de la Nougerede.
Thanks Jeremy for dealing so efficiently with my last minute request for a garden stone for my husband’s birthday. Not only was it beautifully engraved, but delivered within five days of me placing the order. Such a unique present and fabulous service. Very many thanks.
Many thanks for the beautiful slate sign you made for my mother she was over the moon with it, an excellent product with a helpfull ,efficient service……will definately be passing on you’re details to anyone else looking for anything for the home or business in stone.
Tabatha, my loving puss cat for 18.5 years passed away recently. We have a corner in the garden where in the spring I will add to the heather’s already planted there above her. I want to make a very pretty rockery as she was such a pretty girl and I also wanted a special ‘rock’ and I found it. Thank you Jeremy, it’s wonderful even with a fall of snow on it.
I just wanted to say thank you for your prompt service regarding the house sign which I gave to my Dad for his christmas. He was delighted with it and it was quite amusing watching him unwrap all the bubble wrap!
Many thanks for our wonderful house sign. The delivery driver had a job finding us, as we didn’t have a house sign up!! Thought it was hilarious that he was delivering our new one!
Your help & patience was first class. Thank you.
Sue & Clinton Smith.
Just to say we are so pleased with Oscar’s stone. He was a special cat mown down by a hit and run vehicle and crawled home to us. Feel a little tearful but happy when I see stone everyday. Lit a candle beside it too!Thank you so much from the Goodwin family. Would recommend your service to anyone unsure.
Many thanks for the memorial stone for my late cat, Mandu. The stone was beautifully engraved and looks fabulous in situ. It is a fitting tribute to a much-missed member of the family.
Dear Jeremy – Very pleased indeed with our pet memorial stone which arrived safely yesterday. We are trying it out in different places to see where it looks best in the garden. Thank you for your prompt and helpful service. All good wishes – Jill Lawrence
Hi, just received today my plaque for my 3 dogs. I was absolutely delighted & amazed at the quality . The picture you sent did not do it justice ! The craftsmanship is excellent. I was quoted 2 weeks but it came quicker.
I would use you again.
Thank you very much Lori.
A belated but a heartfelt thanks for the manner in which you handled our online request for the OAKHILL house plaque. You adhered to your promise, delivered on time in January and the plaque was just perfect. It proved to be a very much appreciated gift by our son and daughter-in-law. All the best for the year ahead and sincerely hope that the credit crunch passes you by.
I received the plaque yesterday, thank you, and just to let you know that we are thrilled with it. The finished quality is excellent and it was very well wrapped for its transit. My poor sheep are struggling at the moment after 2 very heavy falls of snow here this week. I also took 3 additional sheep from the RSPCA at the weekend – they had been abandoned over Christmas, but are now enjoying lots of TLC with me here!!
Thank you again for your excellent service.
Apologies for not e-mailing you sooner. I would just like to let you know that I am very happy with the House Sign, the Broadway Italic was exactly as I had imagined; and it looks great!
Ami and Richard
They delivered it to a neighbour this afternoon. It is lovely – thank you so much. It is perfect – really tasteful and simple.
Ami and Richard.
Just to let you know i received my pet memorial stone this afternoon, it was exactly what i envisioned it would be. I can’t thank you enough.
Thank you so much for producing such a beautiful memorial engraving for our dog Lily. We were absolutely delighted with it when it arrived this morning.
Thank you also for recommending that we use the grey type print. It is just perfect. I have recommended you, already, to interested parties… not just people who have lost dogs, of course, but those who might be interested in any kind of stonework or engraving for their gardens, etc.
Kindest regards, and heartfelt thanks.
Received the stone, many thanks. Looks great.
I just wanted to let you know that I gave Mum the engraved slate at the weekend. She absolutely loved it. She was really moved and I was really pleased to be able to give her something so beautifully made that meant so much to her.
So thank you very much
I received the stone…in great shape and just what I wanted. Thank you. Last weekend out family went to our lake house and took the stone …it was a sort of closure for us all.
I will recommend your site to anyone I know. Great service and product above expectation.
Maxi stone arrived today, thanks…..it is what I wanted and I like the light coloured writing. It is already placed amongst the flowers where He hopefully rests in peace.
The stone has arrived and it’s fantastic. Many, many thanks for that,
Our sign arrived today, it’s perfect, thank you
I received delivery of Storm’s memorial stone today, thank you so much for doing it so quickly at such short notice, very much appreciated. It is beautiful, I am very pleased with it and very happy to have it well before the 17th March.
Just letting you know that the stone arrived safe and sound and that the customer is very happy with it. Many thanks for all your help. Hopefully we can repeat this process sometime.
All the very best,
I just wanted to drop you a line to let you know that our order arrived safely and we are absolutely delighted with it! It’s always a bit daunting ordering items on the Internet, especially when you’re unsure of what the product will be like, but we are so pleased with the house plaque. It is a gift for my parent’s 40th Anniversary and I know they will be thrilled with it.
Once again, many thanks.
Thank you for delivering stone on Friday have placed it outside today and it looks great really pleased with it, its exactly what I wanted. I will be recommending you.
thank you so much – the stone has just arrived and it is simply fabulous, a fitting tribute to a very dear little cat. Hope that your holiday went well,
With very best wishes
Stones arrived today, look superb!
Lorraine and Adrian
Hi Mr Day,
Thank you so much, the house sign (Swallowfield) is absolutely stunning we couldnt be more pleased. Many thanks for getting it to us in time for our party!
Lorraine and Adrian.
It was delivered this morning and looks great.
Nicola and Antony
Have been meaning to let you know how please we are with the stone you have made for us. It is very special to us so thank you very much,
Nicola and Antony.
Many thanks for our stone remembering our beloved boxer dog “Jake.” Friendly excellent service from start to finish. What a beautiful product to furnish a garden and remember a pet at the same time.
With kind regards
The stone arrived today thank you. Ive put it in the back garden in memory of Sarah
Received the plaque yesterday, It looks lovely, thank you. Will definitely use you again as and when the need arises.
Just to let you know that the stone sign arrived safely.. and is absolutely beautiful.It went to the Cardiff address for some reason, but my painter and decorator is coming back here next week and will pick it up to bring with him. I will send you a photo for your website once it’s up (sometime next week after the cottage has been painted) as we’ve just installed an oak porch and this will now complete a very impressive frontage..
Many thanks for your superb and very smooth service.
Received the stone last week. Its perfect – exactly what we wanted. Thanks again.
Stone arrived today. It’s beautiful. Thanks very much.
Just to let you know that I received the memorial and it is absolutely perfect. Thanks so much for doing it and for all your help.
A wee thank you for the taco my partner loved it!! my baby loves the bubble rap!! I will keep your services in mind and recommend you to others.
What a great and hassle free service this has been. The stone engraving is very competitively priced, and the customer support is second to none. My sign looks wonderful and really puts that finishing touch to the front of the cottage. The mock-ups were very helpful and the personal touch to your responses made me feel that my custom was valued. Many thanks for everything!
Thank you for the pet memorial stone – and for posting it abroad! It is just perfect… very tasteful. The font preview tool was very useful. It arrived this morining and I put it in the garden straight away, in a quiet little corner that gets lots of sun, where Lucy loved to sit. A beautiful way to remember my little Lucy!
Thanks for the memorial stone for Poppy. It is very simple and tasteful – just as I wanted it to be. Your service was very prompt and communications were caring and easy.
Jonathan & Jennie
Many thanks for our Slate house sign which you recently made for us. We are very plaesed with it. My parents are also very pleased with the house sign you made for them last year.
Many thanks again.
Jonathan & Jennie.
Thank you for doing such a fantastic job on the memorial stone you made for my late Father, we are all really pleased with every aspect of it. Thanks for all the quick corresponence as well.
First class service.
The plaque arrived today in good condition (extremely well wrapped – thank you) and I’m very satisfied with it.
Thanks also for all the e-mails to make sure it ended up being what I was looking for.
Best regards, and I hope the business does well in the future. I would certainly recommend you to a friend.
The house name plaque you made for us is absolutely fantastic. The style and quality are perfect – head and shoulders above anything else that we came across in our lengthy search for the right type of thing for our house.
We cant recommend you highly enough!
Many, many thanks
Darren and Theresa Manuel.
Just to let you know that I received delivery of Misty’s memorial stone yesterday – a whole week earlier than I was expecting so an added bonus! I really cannot thank you enough, it is a wonderful piece of craftsmanship and means a great deal to me as my Misty was very special to me. It is absolutely beautiful and I am delighted with it so again,very many thanks.
This is just to say a huge thank you for the time spent creating the stone memorial to our son Adrian who died aged 27. Not only is the finished stone beautifully crafted but the time and patience shown by you was such a comfort and allowed us to get exactly the right thing without once ever feeling under any pressure to make a purchase or make a decision. If anyone is looking to create a memorial stone for a loved one, I cannot recommend this firm highly enough. I promise you – you will not be disappointed. So, thank you Jeremy for making what could have been a daunting task a huge pleasure. The stone you made for us will go with us for the rest of our lives.
With our thanks and very best wishes
I said that I would send you a picture of the memorial stone you engraved in memory of our daughter. It is attached and I hope you agree it looks really good in situ.
Thankyou so much for all of your much needed help you gave us when faced with such a difficult task. My stepson Lee passed away in April this year, aged 26,and it was so very difficult to find a stone that would help us complete the tribute he deserved, he was and remains so very special and you dont know how much you have helped us. Your patience and understanding was amazing; you were a pleasure to deal with, thankyou again so very much…
As promised here’s a photo of the stone in situ. We finally had the “ceremony” last week. All went well, the stone was much admired and already it has become a focus for all the tenants that Brian assisted over the years.
Thanks once again
Thank you again for your help and craftsmanship on this stone for my father. We had a remembrance ceremony for him in July and I thought I would send a photo of the final location for you. This is in Northern Ontario on Lake Penache.
All the best
Mum is delighted with the sign for her new home – she had it in the back of the car before we put it up so she could show it to everyone she knew! It’s beautifully finished – you should be proud of yourself – it’s a quality product, and it arrived well ahead of schedule.
Hello Jeremy, Many thanks for the lovely pet memorial. It arrived safely and it is just lovely. All the family are delighted. Thank you for your patience when designing the mock up.
We were delighted with our house sign which arrived safely and very robustly packaged this morning. It is even better than we envisaged and will look perfect and the end of our lane.
Many thanks for the memorial stone for our cat, Fluffy. We feel the memorial stone is perfect and the children are very pleased. It is such an approriate way to remmember Fluffy by. The stone looks exactly as we thought. We will certainly recommend you, and cannot thank you enough.
The Yates family.
Received the memorial slate today for my brother John. I am absolutely delighted with it, it is just perfect and I would not hesitate to recommend you to family and friends.
Thanks again I am so pleased.
Thanks for the signs that arrived today, they are simply awesome and superb quality. Image attached, hope this is okay.
Thanks again, your work is excellent!
A very big thank you for the beautiful stone. I had a stone made for my fiance, after he passed, we were due to be married thsi month (6 weeks after he died) and I have placed this beautiful stone at the Castle where we would have married. It is a beautiful piece of art work.
I especially appreciate the hard work, on a short time that you did for me. Thank you ever so much for puttign a smile on my face, at this extremely difficult time.
The house sign arrived safely this week.
I just wanted to let you know how pleased we are with it. The mock up you sent did not do the finished piece justice. It looks absolutely great on the Cottage.
Thank you again for the great service and excellent product.
Just to let you know that the plaque arrived a few days ago; much more quickly than expected and very securely wrapped, thanks.
We didn’t open it until yesterday when I took it to my mother’s. We’re all very happy with it. I think it’ll look great by the standard tree we intend to plant and I think it will age very well.
I have been meaning to email you and let you know how very pleased I was with the stone. It turned out beautiful. My husband likes it so much he refuses to put it outside, he has it sitting in his den next to his wood stove J.
Thank you for such a beautiful job.
Quick note to say thank you for the house sign for our new wall.
It looks great and provided the final classy touch to our development.
Anne & Steve Wilcox.
Just clearing my in-box and I was prompted by sight of youe Email to give my very belated thanks for the memorial stone. It arrived in perfect condition and was installed almost immediately in a small plot that I had reserved. It is exactly what I was looking for and I am really am very pleased. Thank you very much
Just wanted to let you know the memorial stone for “Tess” arrived in time for Christmas and looked exactly as I hoped. Thank you, and best wishes for 2012.
I had wanted to contact you before to say a big thank you for the slate sign that you despatched before Christmas but things have run away with me.
The sign is fantastic and my wife was thrilled. I’ve got to say that the quality and “design” of the slate way exceeded my expectations. It’s a very fitting aesthetic piece to front the gates to our house. Your service was exceptional and I can’t thank you enough for turning it around so quickly before Christmas. It was with slight trepidation that I ordered the piece (internet phobia !) but I am delighted with the sign and with your help in choosing the right slate.
Thanks very much
I just wanted to let you know that my sister and brother-in-law are delighted with the stone and have commented on how lovely the engraving is.
So thank you again for your high quality product and service delivery. You can rely on my future business.
Yvonne & Arthur
Just to say a huge thankyou for all your help & kindness when ordering and finished stone,received today,in memory of our beloved Alsation JORDAN..size,design & craftsmanship all wonderful. Only got his ashes back yesterday,when we are ready for our final goodbye will hopefully send a picture in situ..Many,many thanks again..am planning on ordering again soon as the plaques we had done years ago for our other Dawgies are falling to pieces..which yours certainly won’t!! Many thanks again..you will be highly recommended.
further to my phone call to you on the 15th of march i must once again thank you so much for the lovely slate memorial you did for my little dog “jamie”. I am so pleased with it and it is already installed on “jamie’s” grave.
Hi Jeremy, I got it today. I am very impressed with its quality and delicate finishing. It’s amazing! I am very happy. Thank you very much..
Many thanks for the slates-they are fantatsic! Will send some photos later in the year, once the garden is looking less winter like! Thank you..
Just to let you know that the plaque arrived today, well packed and safe. We’re really pleased with it – it’s a lovely piece of slate and beautifully finished, and should finish our build off perfectly. Many thanks. And the Sticks-Like-Sh*t arrives tomorrow..
We received Wellington’s memorial yesterday (and did get an e-mail eventually) and I just wanted to drop you a note to say how utterly beautiful it is.
It is really stunning and such great value for money when you compare it to other memorials available. Although it made me sob my heart out putting the stone in its resting place, it is so beautiful that I know I will smile looking at it when remembering Welly.
Thank you so very much
It’s arrived….!!! It looks great too, and exactly what I expected. It really looks the part mate. A happy chappy….my wife will love it I’m sure.
Thanks again for all your help, and please pass on my thanks to the rest of the team.
Just to let you know the memorial stone for our beloved cat Paddy arrived as promised yesterday. We are absolutely delighted with it and was moved to tears to see his name, our sentiments and the paw marks engraved so beautifully on the slate.
It will take pride of place under the oak tree where Paddy is buried and will be a forever reminder of how much he was loved and is still so very much missed.
I had no doubt you would come through for us again, this being our 4th pet memorial from Rustic Stone so all our precious cats now have fitting tributes where they are resting peacefully.
With best wishes
Happy with our Service?
Now that we have embraced technology a little bit more I don’t need to paste in the testimonials to a static page anymore – anyone can post if they so desire (all comments are moderated first so don’t think about trying anything spammers!)
All comments welcome and please if you have any images please do share for us all.